We will become a more inclusive company and one that better reflects the communities and customers we source from and serve. Our colleagues will feel empowered to be themselves, to feel at home with us, build new skills, progress in their careers and share in our successes.
Our Group-wide Inclusion and Diversity strategy and action plan is focused on four themes. It was developed by our People and Culture taskforce, a cross-section of representatives from around the business and included input from more colleagues via ‘listening sessions’.
Our senior leadership team role models Inclusion and Diversity. Representation and authentic sponsors of culture change.
Our culture supports everyone to thrive and succeed. Deep understanding of diverse groups to enhance the ‘lived experience’.
We commit to accessible and inclusive products, and multichannel experiences. Inclusive, accessible design as a brand differentiator.
Our impact on society is amplified through investing in skills and work experience. Targeted initiatives focused on addressing disadvantaged youth unemployment.
We are focused on enabling all colleagues, regardless of gender, race, background, or any other characteristics, to reach their full potential and believe that having a diverse workforce, with fair representation, is strategically important and generates value for all our stakeholders.
|Total workforce||42 %||43 %||43 %|
|All management||35 %||36 %||38 %|
|Senior management*||24 %||23 %||25 %|
|Group Executive||17 %||17 %||23%|
|Board of Directors||38 %||44 %||50 %|
* The senior management population reflects those executive leaders included in our Alignment Share plan (see pages 75-104 of the Annual Report and Accounts 2021/22 for more detail). 2020/21 data reported has been rebaselined to show progress against our target. This means it is not directly comparable with data for 2019/20 and 2018/19.
We offer a range of opportunities for colleagues to learn new skills and keep improving and growing. Colleagues completed over 2.2 million hours of skills for life training during 2021/22.