We operate in eight countries across Europe under retail banners including B&Q, Castorama, Brico Dépôt, Screwfix, TradePoint and Koçtaş.
We offer home improvement products and services to consumers and trade professionals who shop in our stores and via our e-commerce channels.
We believe a better world starts with better homes and we strive to help make that happen.
Our strategy
Powered by Kingfisher
The diversity of our retail banners and exclusive brands, backed by the scale, strength, and expertise of Kingfisher, serves as our strategic advantage.
Grow by building on our different banners
Our retail banners occupy number one or two positions in our key markets. These banners address a diverse range of customer needs, each operating different models tailored to these needs, with clear positionings and plans.
Accelerate e-commerce through speed and choice
We will continue to grow our e-commerce sales and participation, with the ambition of reaching 30% of Group sales from e-commerce channels (one third of which from marketplace).
Build a data-led customer experience
Powered by Kingfisher, our banners are leveraging data and artificial intelligence (AI) to build customer-centric tools and solutions, support better commercial decision-making and higher productivity, thereby unlocking significant new sources of revenue, profit and cash.
Differentiate and win through own exclusive brands (OEB)
Our OEB product development is a significant source of value for our retail banners and their customers.
Develop our trade business
Trade customers are an integral part of the home improvement ecosystem and a key priority for Kingfisher. Trade customers tend to visit more frequently and spend more than the average retail customer.
Roll out compact store formats
Our home improvement banners operate over 1,900 stores across eight countries in Europe. They play an integral role in meeting the demand for fast fulfilment via e-commerce channels, whether through C&C or delivery, to where the customer wants it.
Lead the industry in Responsible Business and energy efficiency
We are committed to leading our industry in responsible business practices and energy efficiency.
Human, agile and lean
We are committed to leading our industry in responsible business practices and energy efficiency.
Retail banners
Our banners
The differentiation of our retail banners across trade (Screwfix, TradePoint), discounters (Brico Dépôt France, Brico Dépôt Iberia), and more general DIY needs (B&Q, Castorama France, Castorama Poland, Brico Dépôt Romania, Koçtaş) is a unique strength for us.
Own Exclusive Brands
Our OEB product development is a significant source of value for our retail banners and their customers. They provide us with the ability to differentiate ourselves from the rest of the market by delivering simple and innovative solutions at affordable prices, with a focus on reducing environmental impact.
Responsible Business
Better Homes.
Better Lives.
For Everyone.
We have been prioritising Responsible Business for over three decades – from prioritising the responsible sourcing of wood and paper, to creating more sustainable products for our customers, and establishing innovative charitable partnerships.
We will be a more inclusive company by breaking down barriers to employment and progression, and by building skills for life.
We are dedicated to reducing carbon emissions from our business, products and supply chains, aiming to reach net zero in our operations (Scope 1 and 2) by 2040.
We are committed to help millions of customers have a greener, healthier home – one that is energy efficient, comfortable, uses fewer resources and is affordable to run and maintain.
We are striving for better homes for everyone in our communities. Everyone wants their home to be safe, warm and welcoming.