We will help tackle climate change by reducing carbon emissions from our business, products and supply chains; and will become Forest Positive, creating more forests than we use by 2025.

Our targets

  • 100% responsibly sourced wood and paper for our products and catalogues by 2025.
  • Achieve our approved science-based carbon reduction target by 2025.
  • Become Forest Positive by 2025.

Our progress

  • 87.2 % of wood and paper used in products was responsibly sourced and 100% of catalogue paper in 2021/22.
  • We announced new carbon reduction targets to 2025, consistent with the reductions required to keep global warming to 1.5°C, which have been approved by the Science Based Targets Initiative (SBTi). 
  • We are a founding member of the Rainforest Alliance’s ‘Forest Allies’ initiative and supporting forest projects in Indonesia, Peru, Columbia, Guatemala and Cameroon.

Becoming Forest Positive 

Forests are vital for the health of our planet, our communities and our homes. We’ve been working on responsible wood and paper sourcing since the early 1990s and now we’re going further, aiming to become Forest Positive.

Our approach to creating more forest than we use has three elements:

  • 100% responsibly sourced wood and paper across our business.
  • No deforestation through the other materials we use.
  • Protecting and restoring tropical forests.

Helping tackle climate change with ambitious targets

Climate change is one of the biggest challenges of our time. We will support global efforts to reach net zero emissions by 2050 at the latest. 

We’ve already cut operational carbon emissions by 24.5% since 2016/17. We have strengthened our science-based carbon reduction target to align with the 1.5°C scenario set out in the Paris Climate Agreement.

We’re also a founder member of the UN’s Race to Zero Breakthroughs – Retail, a partnership aiming to inspire the world’s largest retailers to take action on climate change.

Low carbon products, low carbon business

To reduce our climate impact, we’re focusing on:

  • In FY 21/22 we reduced our carbon footprint for our own operations (scope 1 and 2 emissions) by 24.5%, against a FY 16/17 base year. 
  • Actions during the year included further roll-out of LED lighting, converting a further 102 stores in the UK to air source heat pumps, and installing PV panels and biomass boilers at selected locations. 
  • We are using 100% low-carbon electricity across the UK, France, Poland and Iberia.
  • Our scope 3 target requires us to achieve a 40% reduction (per £’million turnover) from purchased goods and services and use of sold products by 2025, against a FY 17/18 base year. We will report progress against our scope 3 emissions reduction target in our FY 21/22 Responsible Business Report (published in Q2 22/23).

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