Our people and culture

Our 78,000 colleagues are key to our success. We strive to be an inclusive employer where every individual can feel free to be themselves, share their views and ideas and progress their career.

Our People and Culture Plan, which launched in 2020, is a key enabler of our ‘Powered by Kingfisher’ strategy. The plan is based on four pillars which we believe will create an organisation that delivers performance in the long-term and enable us to attract the talent we need to deliver our purpose to help make better homes, better lives, for everyone:

  • Build a lean and agile organisation.
  • Source and develop the skills and the talent that will give us the capability to fuel growth.
  • Create an agile, inclusive culture led by trust.
  • Develop diverse leaders who inspire growth.

Delivering our People and Culture Plan

Progress made across our people and culture pillars in FY 23/24 includes:

  • Evolving our operating model to fuel our ‘Powered by Kingfisher’ strategy.
  • Building our in-house capabilities in critical skills to fuel growth and investing in our long-term talent pipeline through commitment to apprenticeships.
  • Sustaining our colleague engagement levels in the top quartile of retailers and of all organisations globally.
  • Setting behavioural expectations, strengthening inclusion and proactively build a more inclusive culture.
  • Continued investment in our leadership capability and pipeline for the future.