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About our reporting

We provide regular performance updates explaining our progress towards our targets. We report in a number of formats to meet the needs of a wide range of stakeholders. This includes:

The information on this website summarises our approach to sustainability, and complements our annual reporting. We update the site regularly with new information.

 

Data and targets

We report progress against the 12 targets in our sustainable growth plan and also publish data on other important topics such as our people. Sustainability experts Bioregional coordinate our head office data review process. They monitor our progress on sustainable home product innovation and calculate our figure for customer energy savings.

Our sustainability data covers our wholly-owned operating companies and does not include joint ventures, except where stated.

Detailed information on the scope of the data and the methodologies used to calculate our data are explained in our Sustainability Data Collection Methodology Document.

Assurance and reporting standards

We appointed Deloitte LLP to provide limited assurance over selected information within our Sustainability Report for the year ended 31 January 2018.

Our report contains standard disclosures from the Global Reporting Initiative Sustainability Reporting Guidelines. To aid comparison with other businesses we provide a GRI Index on our website.

United Nations Global Compact

We joined the United Nations Global Compact in early 2014, and are committed to its 10 principles covering the areas of human rights, labour, environment and anti-corruption. Our report includes an index showing where relevant information is included in our reporting.

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