Test compact store concepts and adapt our store footprint

Stores are a critical part of the home improvement market. Customers want to be inspired, to be able to visualise what they buy, and to get advice and design services from in-store experts. Stores also serve as a ‘one-stop shop’ for projects and allow us to provide customised services. Our c.1,500 stores also play an integral role in meeting the increasing customer demand for convenience and speed, whether through fast C&C or delivery to where the customer wants it.

Read more in our full year results announcement

Watch the video to see how we're making progress against the strategy

Discover other areas of our strategic progress