Our strategic progress

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Build a data-led customer experience

We are increasingly embedding data within Kingfisher. Our banners are leveraging data to build customer-centric tools and solutions, support better commercial decision-making, and unlock significant new sources of revenue and profit for the Group.

Read more in our full year results announcement

Build a data-led customer experience proof points


new identifiable customers acquired since 19/20


customers visits across our e-commerce touchpoints annually
Figures from full year results ended 31 January 2023

Discover other areas of our strategic progress