Our People
Future Homes Goal: to engage employees to be champions of sustainability across our business
We need to engage each and every employee on our sustainability journey – so they can provide expert advice to customers on eco products and help achieve change within our own stores and operations.
Highlights
1,700
qualified eco advisers to be in place in B&Q UK stores by September 2010
Environment Champion
in every B&Q UK store to help promote awareness of sustainability among their colleagues
Around 35%
of employees at Brico Dépôt France completed the sustainability e-learning module in the four months after it was launched
Eco product training
B&Q China has incorporated information on eco products into product training for store employees
Annual objectives
At Group level, CR objectives (linked to bonus payments) are set annually for the Executive Directors and members of the Retail Board
Age diversity
B&Q UK has continued its long-established policy of promoting age diversity, with 28% of employees over the age of 50
Areas for improvement
- We achieved a 2% reduction in our employee lost-time accident rate in 2009/10. However, this was below our target of a 5% annual reduction and we therefore need to focus on ways to improve performance next year.
- Incorporate CR objectives into performance reviews for relevant senior management across the Group.
Future priorities
- Ensure all employees are fully trained to provide the most up-to-date advice to customers on eco products and play their part in integrating sustainability across the company.
- Implement actions to attract and retain women at senior levels in the Group.
Brico Dépôt France e-learning
Brico Dépôt launched a new e-learning sustainability training module in 2009, which includes a quiz and a store tour to engage employees to deliver change. Around 35% of the workforce completed the module in the four months after it was launched.
The issues
Find out about our progress on key issues relating to our people.
Employee engagement
Diversity
Health & safety
- Page last updated 31 May 2010.
- The Group data and progress against targets within the Group CR performance section is updated annually. The latest Group CR data covers the Kingfisher financial year ending 30 January 2010 (referred to as 2009/10). The text is updated on an ongoing basis to reflect new developments.
