Other issue areas
Employees
We have nearly 80,000 employees across the Kingfisher Group (as of April 2012). Our targets within this area cover sustainability issues from employee engagement to health and safety.
2020 target:
20% reduction in the employee lost-time accident rate from a 2010/11 baseline
2015 milestone:
10% reduction in the employee lost-time accident rate from a 2010/11 baseline
2011/12 progress:
We have safety managers across each of our operating companies and have achieved a 6% reduction in the total lost-time accident rate
Note: the lost-time accident rate is the number of accidents per full-time equivalent employee
2015 target:
Develop a Group-wide accident reporting framework for customers and on-site contractors and set a reduction target
2011/12 progress:
An accident reporting framework will be developed in 2012
We have a person responsible at Group level for ensuring that our businesses meet our health and safety standards. We have a target to reduce lost-time accident rates for our employees and plan to extend our monitoring and targets to also cover our contractors and customers.
Lost-time accident rates and policy
Kingfisher's Group policy and standards on health and safety are based on both local regulatory requirements and International Labour Organisation (ILO) standards. A Group-wide health and safety review is conducted on an annual basis and includes a review of compliance with the Group standards as well as local regulatory requirements.
We achieved a 6% reduction in the total lost-time accident rate over the past year as well as a 6% reduction in work days lost from these accidents. Since 2006/07 we have achieved a 25% reduction in the total lost-time accident rate. However, there was an increase in the number of major accidents this year – from 81 in 2010/11 to 117 in 2011/12.
There are some significant variations in accident rates across the Group. This is partly due to differences in legislation, mandatory accident reporting requirements, and health and safety cultures across countries. The accident rates are highest in France and Spain where companies are required to report and claim accidents through insurance/social security systems. In 2011/12, the total lost-time accident rate in the UK (B&Q UK, Screwfix and Kingfisher corporate head office) was 1,107 per 100,000 full-time equivalent employees. This is significantly lower than the Group average of 3,220. However, each operating company has full-time safety managers who operate within a set framework and job description, and who champion safety within the business.
Our Group accident data currently covers employees. We are planning to develop a Group-wide accident reporting framework for customers and on-site contractors, and set a reduction target.
An ongoing legal case reported in last year's CR report, relating to a customer fatality in March 2009 at a B&Q UK store in the Republic of Ireland, was settled in 2011. B&Q UK is currently being prosecuted for three offences under H&S at Work regulations as a result of incidents at the Exeter Supercentre and Exeter Warehouse.
Employee accidents – major and over three-day lost-time accident rate
number per 100,000 full-time equivalent employees
See data section for explanatory notes to this chart
Data assurance

The data presented in the chart on this page and the explanatory notes relating to this data have been reviewed by Ernst & Young LLP, June 2012.
For more details see the Ernst & Young Assurance Statement
Page last updated 25 June 2012.
The Group data and progress against targets within the Group CR performance section is updated annually. The latest Group CR data covers the Kingfisher financial year ending 28 January 2012 (referred to as 2011/12). The text is updated on an ongoing basis to reflect new developments.












