Other issue areas
Employees
We have nearly 80,000 employees across the Kingfisher Group (as of April 2012). Our targets within this area cover sustainability issues from employee engagement to health and safety.
Highlights
- An employee survey is conducted every year by Gallup across the Group to gauge employee engagement and gain insight into what matters to our employees. Each team leader is responsible for creating a plan to improve employee engagement.
- New training on eco products and sustainability has been developed by a number of operating companies. This is being scaled up in 2012.
- The Kingfisher Code of Conduct has been rewritten to integrate with business issues and day-to-day working lives. The Code of Conduct underpins our ethics and values as a company.
- In 2011, we installed TelePresence in six of our offices (Paddington, Southampton, Lille, Warsaw, Shanghai and Hong Kong). This reduces the amount of travel that people need to do in an international business. It will be extended to other offices in 2012.
- Our aim is to integrate sustainability criteria into systems such as individual and team KPIs and bonus packages. This will cover employees within head office, our stores, commercial teams and sourcing.
Key challenges and opportunities
- A challenge is to provide consistency across the Group where local regulation may differ. Every operating company has its own human resources team
- We have an opportunity to link our community projects with employee engagement by involving more employees in volunteering. Research shows that community volunteering can increase individual well-being
- A further challenge is to integrate sustainability performance criteria into bonuses and personal reviews, including within commercial teams – the buyers and the suppliers – over the long term
- There is an opportunity to increase the level of training in-store and among commercial teams on eco awareness, to cover, among other things, the customer benefits of eco-products
- We need to work across the Group to increase the number of women in senior management positions.
Key priorities
Page last updated 25 June 2012.
The Group data and progress against targets within the Group CR performance section is updated annually. The latest Group CR data covers the Kingfisher financial year ending 28 January 2012 (referred to as 2011/12). The text is updated on an ongoing basis to reflect new developments.
