What's new

In this section you will find information about what's new at Kingfisher, across our brands and geographies, whether it is a new product, a new service available to our customers, or a new store launched in one of the 10 countries in which we operate.

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Reserve & Collect, B&Q UK

Using this new service, which is being rolled out to all B&Q stores, customers can reserve their purchases online at diy.com and collect them at their local store the next day.

The average transaction value using this service is three times higher than the store average, at over £80. More than a third of customers then make extra purchases in the store when they come to collect their order.

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