New in store

Kingfisher has a good track record of innovation and the pace is increasing. We share our ideas and knowledge across the business. This section showcases our recent innovations across our products, services and stores.

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Reserve & Collect, B&Q UK

Using this new service, which is being rolled out to all B&Q stores, customers can reserve their purchases online at and collect them at their local store the next day.

The average transaction value using this service is three times higher than the store average, at over £80. More than a third of customers then make extra purchases in the store when they come to collect their order.

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