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Business review

Key Performance Indicators

Delivering Value

Key

  • UK & Ireland
  • France
  • Other International
  • Group programmes
  • Environment

Driving up B&Q UK & Ireland’s profit

Operating margins

Bar chart showing the Operating Margins for the periods 07/08 (3.2%), 08/09 (2.8%) and 09/10 (4.9%)

Growing Group sourcing

Direct shipments US$m

Bar chart showing the Growing group sourcing for the periods 07/08 (821), 08/09 (696) and 09/10 (794)

Exploiting our UK Trade opportunity

Total trade sales

Bar chart showing the Total trade sales for the periods 08/09 (£747 million) and 09/10 (£768 million)

Reducing working capital

Bar chart showing the Reducing working capital figures for the periods 08/09 (-180 million) and 09/10 (-315 million)

Expanding our total French business

Sales

Profits

Bar chart showing the Total French trade sales for the periods 07/08 (£4.1 billion), 08/09 (£4.3 billion) and 09/10 (£4.2 billion)

Engaging our people

Gallup Q12 staff
engagement survey

Bar chart showing the Gallup Q12 staff engagement survey for the periods 07/08 (3.75), 08/09 (3.95) and 09/10 (4.23)

Rolling out in Eastern Europe

Sales

Bar chart showing the sales in Eastern Europe for the periods 07/08 (£1.1 billion), 08/09 (£1.4 billion) and 09/10 (£1.6 billion)

Minimising our impact on the environment

Climate change

CO2 emissions from store energy (kg CO2 equivalent per m2 total sales area)

Bar chart showing the CO2 emissions for the periods 07/08 (83.0), 08/09 (79.4) and 09/10 (72.3)

Turning round B&Q China

Profit/(loss)

Bar chart showing the Profit/(loss) for B&Q China for the periods 07/08 (£27 million), 08/09 (£60 million) and 09/10 (£34 million)

Minimising our impact on the environment

Eco-product sales

(% contribution to total retail sales)

Bar chart Eco-product sales (% contribution to total retail sales) for the periods 08/09 (7%) and 09/10 (10%)
  • * restated at constant currency.
  • † restated to include Ireland.

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